Delete your FanFlame account

You can delete your FanFlame account yourself at any time, from the FanFlame app for Android or iPhone or from the website. FanFlame is operated by Eduswitch Solutions Private Limited.

How to delete it

Open FanFlame and sign in.
Go to Profile.
Scroll to the bottom and choose Delete my account.
Type DELETE to confirm.

Deletion happens straight away and cannot be undone. Go to my Profile

If you can't sign in, write to support@fanflame.app from the email address on the account, or use the contact form, and we will delete it for you.

Before you can delete

So that nobody is left out of pocket, an account can't be deleted while it has a paid call still to come, an open dispute, earnings waiting in its wallet, or a withdrawal that is still being paid. The app tells you which of these applies.

What is deleted

Your sign-in, name, email address, mobile number and profile photo.
Your creator profile, handle, bio, social links, call offerings and open time slots.
Identity documents and photos you uploaded.
Messages you sent, your notifications, and the devices registered for notifications.
Who you follow, who follows you, and anyone you blocked.

What is kept, and for how long

Records of paid calls — bookings, payments, refunds, invoices, payouts, and a creator's tax identifiers and payout account details that those payouts rely on. These are kept without your name or contact details, for as long as accounting and tax law requires (typically 7 years in India), because the other person on the call and the tax authorities still need them.
Reviews you wrote stay on the creator's Page, shown as from a deleted user.
Call recordings and reports connected to a dispute or a safety report are kept for as long as that matter and the law require.

If nobody ever paid or was paid through your account, nothing is kept at all.

More detail is in our Privacy Policy.